The service and access
Hola Cards is software for independent Spanish practice with flashcards, voice, writing and games. The free version includes learning features and may show advertising. Premium removes advertising and supports development; it does not promise a particular learning result.
Web access is provided online at holacards.org/app/ after sign-in. A web purchase activates Premium for the paying account after the payment provider confirms payment. The subscription is linked to the Hola Cards account. CloudPayments is currently used only on the website; mobile in-app purchases are handled through the app stores. There is no physical delivery. Internet access is needed for sign-in, payment and synchronization; browser and payment-method availability can depend on the device and location.
If a confirmed payment has not activated Premium, contact [email protected] with the order number and account email.
Price and automatic renewal
- Monthly: 699 Russian rubles (RUB) for one month.
- Annual: 2,999 Russian rubles (RUB) for one year. Neither plan is subject to VAT.
The selected amount is charged when the subscription is purchased and then automatically every month or year at the selected rate until renewal is cancelled. There is no free trial included in these plans. The selected price and period are shown before payment. By selecting the consent checkbox and completing payment, you accept these terms and authorize recurring charges for the selected plan.
The website plans and payments are separate from purchases through App Store or Google Play. Store purchases are billed and managed by the respective store.
Cancel future payments
In your Hola Cards account, open Premium and choose “Turn off automatic renewal”. You can also manage a CloudPayments subscription at my.cloudpayments.ru. Cancel before the next scheduled charge to stop renewal.
Cancellation stops future renewal charges; Premium remains available until the end of the paid period. A charge that has already happened is handled under the refund section below. Uninstalling the app does not cancel renewal.
If you cannot access the cancellation controls, contact [email protected] or +7 901 781-07-03.
Refunds and payment problems
To request a refund for a website purchase, write to [email protected]. Include the account email, order number, payment date and amount, and the reason for your request. If you do not have the order number, contact us with the other details. Do not send a full card number, security code or password.
We review the request and the relevant payment and access information in accordance with applicable law. These terms do not limit rights provided by applicable consumer law. Cancellation of future renewal is separate from a refund request.
An approved refund is sent through the payment provider to the original payment method. The date it appears in the account depends on the payment provider and issuing bank.
For an App Store or Google Play purchase, submit cancellation and refund requests through the store where you purchased.
Payment security and personal data
Web payments are processed using the CloudPayments payment form. The available payment methods are displayed in that form. Card details are transmitted through the payment provider’s secure connection; Hola Cards does not store full card numbers or security codes. Account and order data are processed as described in the privacy policy.
Seller and contact details
Индивидуальный предприниматель Бацын Даниил Дмитриевич. INN 773715591537; OGRNIP 322774600498546.
Registered and operating address: 117403, Россия, г. Москва, ул. Харьковская, дом 1, корпус 5, кв. 792.
[email protected] · +7 901 781-07-03.
- Bank: АО «АЛЬФА-БАНК».
- BIK: 044525593.
- Correspondent account: 30101810200000000593.
- Settlement account: 40802810201100012430.